At Lumere, we have the ambitious goal to change the way our healthcare system delivers medical care through access to the relevant clinical evidence needed to make better decisions. If every health system in the country uses our industry-leading technology and tools, we can improve the quality and efficiency of patient care and fundamentally change the way health systems operate.
Today, hundreds of health systems around the U.S. use our tools and we want to add second-to-none talent like you to help achieve our goal.
We're a growth-stage startup focused on building a world-class company, and are backed by leading healthcare investors.
Why join Lumere?
What you will be doing:
As an Implementation Specialist, you will be the first point of contact for our clients and own the entire post-sale process. It will be your responsibility to provide excellent customer service and quickly get our clients on track for a successful partnership with Lumere. The Implementation Specialist will also develop creative strategies in order teach and drive user engagement with our software -ensuring our clients are set-up to experience significant value. You’ll lead activities such as rolling out a broad communication plan and aligning clients’ organizational goals with key partnership success measures.
The successful candidate is an exceptional project manager with an extreme attention to detail -- ensuring a seamless, positive implementation experience every time. They don’t shy away from clients who are resistant to change, and obsess over converting a reluctant client into a raving advocate and super user.